MedTek Company Policies:

  • Please note, orders placed after 3:00 PM Mountain Standard Time, will not ship until the next business day.
  • Times in transit is calculated based on business days.
  • Each order is reviewed by our staff prior to credit card processing.
  • MedTek reserves the right to contact you regarding your order before the order is processed, finalized & shipped.
  • MedTek reserves the right to cancel any order deemed necessary.
  • If an item is not available or is back-ordered, you will be contacted by MedTek and will have the opportunity to cancel your order before your credit card is charged.

MedTek Returns Policy:

  • Defective items must be reported within 5 days of receipt.
  • Call customer service for return authorization.
  • Returns are subject to 25% restock fee.